Support

At Yay Casino US, we understand that sometimes you need a helping hand. Whether it's a question about your account, transactions, or gameplay, our dedicated support team is here to assist you with anything you need.

24/7 Customer Service

We pride ourselves on offering continuous support, available 24 hours a day, 7 days a week. No matter when you're playing, rest assured that our team is ready to help. You can reach us through live chat for immediate assistance. Simply click on the chat icon on our website to connect with a friendly support agent.

Email Support

Prefer to drop us a line? You can always send us an email at support@yaycasino.us. We aim to respond within 24 hours, ensuring your queries are addressed promptly and efficiently.

Phone Support

For those who prefer speaking directly to a team member, phone support is also available. Please check the contact section on our website for the most current phone number and service hours.

Help Center and FAQs

Explore our comprehensive Help Center for quick answers to common questions. From understanding how to claim your Welcome Bonus of 50,000 Gold Coins + 5 Sweeps Coins to learning more about our payment methods like Bitcoin or Visa, our FAQs cover a wide range of topics to get you back to your game with ease.

Knowledgeable and Friendly Staff

Our support team is not only knowledgeable but also committed to resolving your issues promptly. We are trained to handle inquiries about anything from our featured slots games like Ding Dong Christmas Bells Slots or Hot Pepper Slots, to the latest updates and promotions.

Your Satisfaction, Our Priority

Yay Casino US values your gaming experience and is dedicated to ensuring that every moment you spend with us is enjoyable. If you have any concerns or need assistance, don't hesitate to reach out. We're here to make your experience seamless and fun.